Technology, A.I. and automation are removing emotion from the process. Whilst developing these systems are essential in growing and scaling a business, we must not lose sight of the human touch.

After all, it is the human mindset that created the machine in the first place.

Let’s remind ourselves of our unique ability and gift to connect emotionally, be intelligent and make sense of others thoughts and emotions.

Remember how you can make a scared child feel safe, help mend a friend’s broken heart or care for someone in pain. This is what makes us extraordinary human beings.

Relying on technology to keep us objective is useful, but not if it replaces our innate ability to empathise and be truly human.

What is your superpower?