Unless commitment is made, there are only promises and hopes; but no plans. Peter F. Drucker
As a business leader your role is to hold your team accountable and set the pace whilst maintaining strong relationships, measuring performance against their promises. They feel that they are doing it all by themselves, you appear invisible to them accept when they need you. Your ego is absolutely fine with it.
Below the Assistant Captain Kris Hendy reflects on when Team GB inline Hockey won the Gold medal in 2011. Team GB gained promotion into the A Pool for the first time to compete with the top eight countries at the 2012 World Championships:
“The mix of leadership and maturity was evident from the beginning. The ethos of the team was a basic fundamental from the word go. Our coach made it clear that it was the right mind-set along with the particular skill sets that would be considered for team selection, with everything relating back to our key values, never much relating to particular individual skills.
Respect was given at all times across the team, through opinions and behaviour. Certain key role models were evident – Kurt led by the way he skated and played the game, Walsh and Tanner were strong voices in the changing room and “Glue-like” personalities allowed the team to interact and bond well. Every player knew their individual roles and responsibilities and only had to look at the guy next to him to realise that they all had the same objective.
As leaders – confidence was given from the start and remained positive throughout, with lots of positive comments, constantly reminding us that we are working towards an end goal – the Gold medal game. We were always looking to build on our mistakes or problem areas and learn from them. Our team culture/behaviour was a primary focus, eating and moving around as a team. Actions were discussed as a team and as too were player’s individual movements.
Attention was made as to how far we have come as a team, in constant reference, our past results do not define us, but our future conduct and play does.
We are only as good as our last game… in fact we are only as good as our next game
As a team I felt that the team was gaining momentum from day 1 – player and line-ups were learning and adapting/adjusting from their mistakes without much needing to be said. Personal responsibility was being taken. Belief in our systems and chosen style of play grew as we moved forward, culminating in the semi and final games. As a player it felt like riding a wave and that the wave kept getting stronger by the day. I knew that even if one of our lines weren’t firing then the other two would be!
The belief that was always there was that if we stayed to our planned style of hockey, the goals would come; it was inevitability, a feeling that I have only experienced very briefly, fleetingly in games but never across a whole tournament. In the final, at the end when the buzzer went, it wasn’t so much a feeling of relief of winning as in past experiences but a feeling of fulfilling our expectations. By the end of the week with this team, my thoughts going into the final were that we were no longer a pool B team and that we expected a winning result against a team only a few years ago had looked beyond us. I knew that if we continued to play our systems and believe in our hockey then the result was inevitable”
Any group of people can exceed their own expectations. When a common goal is in place, with the right set of behaviours and shared leadership has been applied, you will see passionate group individuals working harder, going further and being truly remarkable. Going from good to great isn’t easy, it can be painful, when you all look back you will be proud of what you have achieved.
You’ll need to get your house in order first, think holistically, create a vision, break the vision into specific, measurable and time bound results, put processes and systems in place to ensure quality and consistency. Agree the behaviours required for success and decide how you want to be seen by the outside world. Create a culture that embraces failure and the unknown.
Let go of the ego and make yourself redundant
Let go of the ego and make yourself redundant. You will enhance your leadership ability, develop winning mind-sets and you will create a high performance ‘mist-free’ culture.