This methodology has been applied to sports teams, sales management teams and organisations in both the private and public sector during the last ten years. Teams that have applied the rules below have achieved much success either from a start up position, a turnaround situation or a high performing team that wants to achieve even more.
I have worked with teams around the world who have achieved much success utilising the five rules, they are:
Get Your House in Order is a metaphor for creating a holistic team strategy. An organisation will only be as good as the teams within it and an individual will only be as good as the team he or she is in. Therefore the quality of the team drives both the performance of the organisation and the individual. The same framework applies when coaching a sports team.
An organisation must ensure that every team from exec to functional through to operational have their house in order, furthermore every team must align its vision, objectives, processes, behaviours and branding to the corporate vision achieving strategic alignment, autonomy and Focus
This requires strong facilitation and coaching skills to gather all the information and can be done in a day during a team strategy day. It is important to point out that this is a framework not a process.
Command and control won’t create a group of engaged team members. I have learnt this the hard way in both sports and business. During the last five years I have realised that by letting go of my own ego and incorporating the views of others, itcreates far more engagement. My motivation has shifted from a desire for recognition to wanting to make a difference and therefore becoming more selfless in my approach. I believe this has been fundamental in much of my recent success with Team GB Inline Hockey.
For leaders and coaches to create more time for them to continue developing their teams and business, the quicker they make themselves less dependent the better. Again this involves a selfless act and desire to ‘cultivate’ high performance, rather than direct it.
Leaders need to create a ‘mist free’ environment for their people to thrive. The aim is to create a relaxed and focused mentality. When was the last time your boss asked you how many mistakes you have made? Has anyone ever set mistakes as a KPI? Unlikely. I always ask how many mistakes someone has made.
Mistakes happen, it proves to me that people are stretching themselves and getting outside of their comfort zone. When people make mistakes, they learn.If they learn they get better and if they get better the performance of the team will improve. I’m not suggesting that you let everyone lower your standards.
What I am encouraging is an environment where people feel relaxed and accepting failure is a possibility. A relaxed and focused team will perform better than a stressed and distracted team.
The last, but certainly not the least rule is holding your people accountable for the actions they have committed to. Your team has it’s house in order, having identified the vision, results, process, values and its image for success.
You have successfully facilitated involvement from all team members by asking them what they believe is required rather than telling them. They feel engaged and motivated with a common purpose and utilising their individual strengths.
They are committed and are appreciating the autonomy that you have given them. They feel relaxed without any fear of making mistakes or getting things wrong. They are so relaxed that their performance has rocketed. You have practically made yourself redundant. All you need to do now is swing by their house for coffee and make sure they achieved what they committed to when you agreed the actions with them.
Your role is to hold them accountable, maintain strong relationships and measure performance against their promises.